Anti-Spam Policy

eSetu Solutions Pvt. Ltd. strictly prohibits the use of its platforms, products, or services for any form of unsolicited communication, spam, or bulk emailing without explicit consent. This Anti-Spam Policy ensures transparency, security, and ethical communication practices.

1. Definition of Spam

“Spam” refers to any unsolicited, irrelevant, or inappropriate messages sent over the internet, typically to a large number of users, for commercial advertising, phishing, or spreading malware.

2. Our Commitment

We are committed to maintaining compliance with global anti-spam regulations such as:

• CAN-SPAM Act (USA)
• CASL (Canada)
• GDPR (EU) and equivalent international standards

We actively monitor and prevent abuse of our systems to protect our users and customers from spam or fraudulent activities.

3. Prohibited Actions

Users of our services are prohibited from:

• Sending unsolicited emails, messages, or advertisements.
• Using third-party mailing lists without verified consent.
• Falsifying email headers or sender identities.
• Using our infrastructure for phishing or bulk spam campaigns.

4. Reporting Spam

If you receive spam that appears to originate from our domain or services, please forward the complete message including headers to abuse@esetu.in. We investigate all reports promptly and take corrective actions if necessary.

5. Enforcement

Any account, customer, or partner found violating this policy will face one or more of the following actions:

• Immediate suspension or termination of services.
• Permanent blacklisting from future service access.
• Reporting to relevant authorities for legal action.

6. Policy Updates

eSetu Solutions Pvt. Ltd. reserves the right to update or modify this Anti-Spam Policy at any time. Any changes will be posted on this page with the date of revision.

Last updated: October 2025